Did you know that 57% of calls are put on hold?
It's true! Up to 57% of calls are put or placed on hold. And the majority of callers are left on hold for up to one minute! This can add up to an estimated 3 weeks a year of hold time for your customers according to a survey taken by an independent research company.
If you run a business, the way you have your customers spend that time is vital. There are many advantages to incorporating on hold marketing into your business. It causes your callers less stress and it leaves them with a positive first impression of your business.
Whether you want to simply provide good customer service by decreasing perceived hold time, or you want to generate interest in other services you provide, on hold is the only move to make!
This is where we come in. We’re Sound Marketing Concepts, your award winning solution to on hold hang ups.
